Settings

For studios

Bookasport has few settings, and deliberately no separate settings menu. What you can set yourself is in three places: Aanwezigheid (attendance), Embed and the screen behind Mollie-koppeling (with the notification address and the reply address). On a phone you find them all under Meer. Everything not listed here is set up for you by Bookasport.

Attendance: who may mark

Go to Aanwezigheid. The switch Instructeurs mogen zelf presentie afvinken (instructors may mark attendance themselves) determines whether instructors see the buttons Aanwezig and Niet gekomen on the attendance list. It is on by default. Switch it off if at your studio the front desk keeps attendance; instructors then see the list without buttons, with the text Bij deze studio vinkt de balie de aanwezigheid af. (at this studio the front desk marks attendance).

The owner or a manager can change it, with Opslaan (save). Others see the current state with the sentence Alleen de eigenaar of een manager kan dit wijzigen. (only the owner or a manager can change this).

The setting affects marking only. Booking someone in or removing someone from the waitlist is something instructors cannot do in either state.

Embed: the schedule on your own website

With Embed you put your live weekly schedule on your own website. The screen shows one line of code to paste into the HTML of your website:

<iframe src="https://<studio>.bookasport.nl/embed"
  style="width:100%;height:900px;border:0" title="Rooster <Studionaam>" loading="lazy"></iframe>

Click Kopieer (copy) and paste the line where the schedule should go. Below the code is a Voorbeeld (preview) of how it looks. Any staff member can fetch the code.

What visitors see: one day of the week at a time, with the classes, the time and the number of free places. At the top are the Previous and Next buttons for the week and a day strip with the seven days; click a day to see it. The schedule opens on today, and in another week on the first day with classes. A day without classes says No classes on this day. At the top it says Create an account or log in to book classes. Next to each class is Sign up to book. If a visitor clicks that, or Create an account or Log in, the member site of your studio opens in a new tab. So booking never happens in the schedule on your website itself, but always on <studio>.bookasport.nl. The language follows the visitor's browser (Dutch or English).

Good to know:

  • The height (900 pixels) is a starting point. Adjust the number in the code until the schedule fits without scrolling; it does not grow by itself.
  • The schedule always shows the visitor view, even to a member who is already logged in. Their own bookings or balance are not in it.
  • You cannot put the shop on your website, only the schedule.
  • Colours, font or logo cannot be set.
  • During a Bookasport update the schedule briefly shows a maintenance screen.

Notification address

On the Betalingen screen (menu Mollie-koppeling) is the card E-mailadres voor meldingen (e-mail address for notifications). On this address the studio is notified when:

  • a membership is suspended because a direct debit is still unpaid a week after it failed;
  • a membership is ended because it is still unpaid thirty days after the suspension;
  • a member reverses a payment at their bank.

Enter the address and click Opslaan. The owner or a manager can change it. Without a notification address these e-mails do not go; as soon as a membership product exists, the screen warns about it: Er is nog geen meldingsadres. Zonder adres hoort de studio niets als een abonnement wordt opgeschort of beëindigd. (there is no notification address yet; without one the studio hears nothing when a membership is suspended or ended).

An invalid address gives Vul een geldig e-mailadres in, zoals studio@voorbeeld.nl. Saving it empty clears the address.

Bookasport does not e-mail the studio about a new trial class request, a new member, a booking, a normal payment or a cancellation. You see those in the back office.

Reply address for members

On the same screen is the card Antwoordadres voor leden (reply address for members). All e-mails to members come from "<Studio name> via Bookasport". If a member replies to such an e-mail, the reply arrives at the address you enter here. Click Antwoordadres opslaan (save reply address).

If you leave it empty, replies go to the notification address above. If both are empty, members cannot reply and the e-mail says Questions? Contact <studio>.

Password and security

Under Meer are also the block Beveiliging (security: the status of your authenticator app and what to do if you have lost your phone) and Wachtwoord wijzigen (change password). See Signing in, security and roles.

What Bookasport sets up for you

The following have no screen and are arranged by Bookasport when your studio starts or on request:

  • The name of your studio and the member address <studio>.bookasport.nl.
  • The time zone.
  • Locations, rooms, class types (with duration, colour and booking rules: when booking opens and closes, the cancellation deadline, waitlist on or off, minimum number of participants) and instructors.
  • Staff accounts and their roles.
  • A maximum number of open bookings per member (by default no maximum).
  • A logo or custom branding on the member site does not exist yet.

You can always read your member address off the embed code: it is the address in the code without /embed at the end.